1. Shipping Rates and Times
At Kolkata Home Design, we are committed to delivering your orders promptly and efficiently. Our shipping rates and times are as follows:
Shipping costs are calculated based on the weight of the items in your order, the shipping destination, and the selected shipping method. The applicable shipping charges will be displayed during the checkout process.
The estimated shipping times vary depending on your location and the shipping method chosen. Standard shipping typically takes [insert number] business days, while expedited shipping may be available for a quicker delivery.
2. Order Processing Time
Orders are typically processed within [insert number] business days from the date of purchase. Please note that processing times may vary during peak seasons or special promotions.
3. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the status and location of your package.
4. Shipping Destinations
Domestic and International Shipping:
We offer both domestic and international shipping. International customers are responsible for any customs duties or taxes imposed by their respective countries.
5. Shipping Carriers
Kolkata Home Design reserves the right to select the shipping carrier based on factors such as the destination, weight of the package, and delivery speed.
6. Delivery Issues
Lost or Stolen Packages:
Kolkata Home Design is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. Please ensure that someone is available to receive the package or provide a secure delivery location.
It is the responsibility of the customer to provide accurate shipping information. If an order is shipped to an incorrect address provided by the customer, we will not be held responsible for any loss or delay.
7. Shipping Policy Changes
This Shipping Policy is subject to change, and any updates will be reflected on our website. Please review this policy periodically for any changes.
8. Contact Information
If you have any questions or concerns about our Shipping Policy, please contact us at [insert contact email or phone number].
Thank you for choosing Kolkata Home Design!